Help & Contact Us

MyScorecard strives to provide its users and partners with the highest level of customer service. We will do our best to answer your email questions as quickly as possible. You can send emails to jackk@myscorecard.com. As well, for the quickest response, we have listed our most often asked questions below - just click on one of the topics and then click on the most relevant question.

General Questions|Password & Login Issues|Official Handicaps|Clubs & Leagues|Partners & Affiliates


Obtaining Official Handicaps on MyScorecard.com

MyScorecard enables you, at no extra charge through the clubs on our web site, to print out USGA official handicap cards and meet the requirements to enter official tournaments or play at clubs that require official handicaps.
The USGA has two "requirements" for a handicap to be official:

The first is the handicap calculation. The handicap you receive on MyScorecard is USGA compliant and is a the correct handicap - in fact we include all adjustments (such as properly adjusting for tournament scores and automatically combining 9-hole scores) that other site claiming to be authentic do not.

The second requirement is what the USGA calls "group cohesion," and it means that you need to be part of a local group/club that is recognized by the USGA and conforms to its requirements. Any other site that tells you otherwise is lying to you. MyScorecard has these clubs on its web site, and we let you join these clubs easily and at no extra charge, in the same way you would join a club formed by one of your friends on the site - in fact, we also help you form them if you are interested in running your own official club (for friends, other MyScorecard members, or both).

If you are part of one of these clubs on MyScorecard, you then meet both requirements, and yes your handicap is official (your club will be listed on the USGA web site and will be authorized by the USGA to offer official handicap cards). For more on official USGA handicap requirements, please visit the USGA web site at www.usga.org.
To print out an official handicap card you can join an official club in your area that licensed by he USGA and is open to other MyScorecard members. These are offered at no extra charge to you.

Why must you join a club and not simply print out a card on our site? The USGA has ruled that only USGA licensed clubs local to you (within approximately 50 miles of where you live) are allowed to offer official handicap cards. They do this to promote group cohesion - i.e. having people know you so that they can verify your handicap. Note that any handicap web site offering to print you out a straight handicap card is not following USGA requirements and is not authentic.

We have official clubs in most local areas across the United States, and you can join most in just minutes and immediately print out an official handicap card. These clubs are also listed in the USGA authorized clubs database (located on the USGA web site). You are welcome to sign up for a trial to see if there is an official club in your area, or you can send us your zip code and we can tell you if there is a club available for you to join.

At the moment we can only issue official handicaps to U.S. residents, though we are trying to work with international associations to offer international members official handicaps.
No. There is no additional cost to obtain an official handicap on MyScorecard.com. You are welcome to join an official club, or even form your own official club, at no cost beyond your original membership.
Yes. If you are a member of an official club on MyScorecard, then you can print out your official handicap card to enter tournaments that require one. Tournament organizers can confirm your club's official status on the USGA web site, and can confirm your handicap by pressing the Peer Review button on the main MyScorecard login page. Note that while you can use an official USGA handicap from MyScorecard to enter tournaments that require an official handicap, some tournaments may have additional requirements (member of a private club, member of a regional association, or have a certain skill level) that limit entry - be sure to check with the tournament beforehand.
Golf professionals, tournament organizers (and anyone else) can confirm your handicap by going to the main MyScorecard page and pressing either the 'handicap verification' button on the right-hand side of the page, or the blue 'Peer Review' button. They can then look up your information by your username or by your name and state/province. If you have an official handicap, they will then see your official handicap card, your most recent scores, and a verification sheet. (They can also confirm your club's official status on the USGA web site). If anyone verifying your handicap has any questions, please tell them to contact us directly.
If you reside outside of the United States you are welcome to use the full MyScorecard program to calculate an accurate handicap for your region, but you will not be able to join an official club or print an official handicap card. That is because other countries have different rules and programs that differ from the U.S. Official handicap program (which only applies to U.S. residents).

We have been trying to reach out to different international associations to offer official handicaps, and would be happy to work with you to reach out to a specific association to see if we can make something work. Please send us an email and we can get started together.
In short, no. The USGA has a few programs for official handicaps. One is through associations. The other is directly with the USGA. MyScorecard uses the latter. This is why the clubs on MyScorecard are listed directly on the USGA web site. It is also why you do not have to pay fees to the association (though your club is still required to abide by the region's season and revision dates), and why we can give you such great value on your membership. This may mean that some tournaments that require specific association membership in an association are not open to you, in spite of having an Official USGA handicap card. If you have any further questions about this, please do not hesitate to contact us.
Official clubs on MyScorecard are licensed directly by the USGA and appear on their web site in their authorized clubs database. The GHIN system is used by regional associations under a different USGA program. Because MyScorecard clubs are licensed directly by the USGA and don't pay fees to the regional association, they do not use the GHIN system.

Note that handicaps are conferred by the club you belong to, not the GHIN system.Thus your ability to get official handicaps from official clubs on MyScorecard. Tournaments often ask for the GHIN number because the GHIN system enables golfers who are members of the regional association to lookup each other scores, or enter in from course computers. That should not prove to be a problem for you as tournaments or other relevant bodies can verify an official clubs' status on the USGA web site and can use the MyScorecard Peer Review page (located via our sign in page) to confirm members' scores and handicaps. If the tournament has any further questions, they are welcome to contact us directly.

In addition to offering an official handicap card, MyScorecard has a number of tools and features that will make your game better an more enjoyable. Automatic course handicap calculators, the ability to form clubs with friends and track points, a personalized performance report, and other valuable features.




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